This affects Citibox customers in Spain and parcels sent outside Spain. Our regular FedEx weekly collection from our UK Address containing the post and parcels to Spain normally departs Birmingham midday Thursday and arrives in Marbella midday the following Monday. On Thursday 15th April it was held up in Standtead. FedEx have obviously managed to get it by Road to Paris for Friday 16th April. Unfortunately, it was still there this morning, Saturday 17 April at 2.30. If it left then by truck, it will escape the French Motorway closures from midnight Saturday to Midnight Sunday but we won’t be able to see until Monday Morning.
The fact that air shipments have been diverted to road shows just how hard FedEx are trying to get the parcels through to csutomers.
This is the latest update from FedEx:
After the volcanic eruption in Iceland and the subsequent ash cloud covering Europe, FedEx Express experienced flight delays and some implications for the closure of some European airports. As a result, export and import shipments to and from affected areas may experience service delays.
We are taking steps to provide our customers with the best possible service under these circumstances.
At this time the ash is expected to be restrictive or to limit air traffic in Belgium, Denmark, France, Finland, Germany, Ireland, Netherlands, Norway, Sweden and the UK. Depending on weather conditions, other countries could be affected.
The emergency plans have been activated and to the extent possible, shipments are being diverted to airports not affected or transported by road.
Our regular delivery schedules will be restored soon. For more information on the status of your shipment, please go to fedex.com.