Welcome to Citibox. This is the place to find out about everything regarding the sending and receiving of mail and packages throughout Europe. We will regularly update this page with snippets of information regarding the sending and receiving of mail and offer advice on the best ways to go about it all.
We will also have regular updates of the latest locations to offer the Citibox facilities throughout Spain and beyond.
More and more of us are buying our shopping from internet sites because these often offer better choice, better value, or more familiar products, than are available in local shops. eBay, Amazon, and a host of others make 1 click shopping easy …. except when it comes to delivery. Courier companies cannot deliver to Spanish PO Boxes (apartados de correos). If you are lucky enough to have an address they will deliver to, they expect you to stay in all day to receive your parcel. Even if your purchase is coming by post (and many companies will not post outside the UK) you may make any number of unnecessary visits to your local post office before your parcel actually turns up. Virtually everyone in Spain has a horror story of something that did not arrive on time or did not arrive at all.
National and International Shipments of any size
There are a number of international transport companies in Spain but very few offer next day service. How can a normal person be expected to understand the different rates quoted by different companies for different delivery times? What about insurance? What about reliability? What about accountability? Citibox specialise in national and international secure deliveries and we are here to help you find the right value combination of price and speed that suits you for every shipment, from sending a document to delivering your purchases through to moving your entire household contents. Citibox will organise your urgent worldwide collections and deliveries through FedEx, its affiliated partner company, for time-definite, door-to-door, customs-cleared express delivery service for documents and parcels to over 214 countries worldwide. Can you really afford to rely on the post when thousands of letters go missing every day? Just come in and see us and we’ll run through your options in plain language.
Secure Mailbox and Accommodation Address
Some companies, governmental and financial institutions will not accept a post office box as an address and want a physical location. Citibox provides a physical location where your post and parcels can be delivered with absolute security and privacy. You won’t find the restricted opening times of most Spanish post offices, nor will you queue behind an endless line of people passing the time of day while they are offered advice on completing complex forms
Postal Forwarding and Redelivery Services
Many people have been away from their properties for an extended period and returned to find their water, electricity, telephone etc. disconnected because of an unpaid bill. Citibox can forward mail to you when you are away or even look out for specific items and notify you of their arrival.
On-line Tracking of Parcels and SMS Delivery Notification
All packets and parcels sent or collected by Citibox on your behalf can be tracked over the internet. If you don’t have the ability to track them yourself, ask us and we’ll let you know where they are or when they’ve arrived.
Internet Commerce Delivery Point
Citibox locations are preferred delivery sites for courier companies and the postal service as they are chosen for their ease of access and their parking and the carrier can deliver several parcels together at one location. Citibox will contact you when a parcel arrives so you know when to come and collect.