For those of you who haven’t read the previous articles, which you can see here, http://courier-spain.co.uk/blog/send-suitcase-australia/ , I will summarise. I wrote about how it is cheaper to send a suitcase through Citibox by courier that it is to pay excess baggage to an airline. A customer sent two suitcases to Australia through us but they were rejected by FedEx twice after going through the X-ray machine. FedEx won’t give a specific reason for rejection, the cases were returned to sender on two occasions.
However, on the second occasion the sender had already left Spain and gone to Australia – for good! FedEx had to return the suitcases to the new Citibox office in Javea (Alicante).
Naturally, I suspected that the X-ray machine had picked out drugs, firearms or some similar contraband and I contacted the owner to let him know that the cases had been rejected, offering to send them to anywhere in Spain or to unpack them, remove the offending object(s) and send them on.
He chose for me to re-pack so I did this, supposing that I would find whatever object had triggered the security alert. The two suitcases were re-packed into two cardboard boxes, one containing only clothes and the other a variety of electrical goods and household items. The only things I left out were coat hangers and disposible lighters.
All I can think of that might have looked bad on an X-ray was a metal multi-level coat hanger, the type with a single hook at the top and four or so bars below on which you might hang trousers. And I was expecting a nuclear bomb!
I am pleased to say that the boxes have arrived safely in Australia, having been sent from Granada rather than Alicante. The suitcases have been given to the lady that looks after our dog (with the owner’s permission).
My thoughts are “what would they have done without Citibox?”. Their luggage would be stuck in Spain with no way of getting it to Australia. Yet another reason, other than the discounted prices, to send your luggage through Citibox rather than directly with the courier.
Tags: Citibox Javea, courier from Spain, Courier luggage, Courier suitcases, excess baggage saving, FedEx Spain, Save money baggage, send luggage from spain, send suitcase from or to spain, suitcase spain to australia, X-rays and luggage