Well, for a start, have you seen the Spanish eBay site? It’s so bad that you can’t actually find much listed that you want and when you do you find something that might interest you you learn that they don’t take PayPal or they won’t post it and insist on meeting you to hand over the article for cash.
I was looking for a shower head. The water pressure is so bad where we live that we get alternate droughts of no water and then gluts where the water comes back accompanied by large amounts of air which, literally, have blown the shower head to pieces. (We have now fixed this with a deposito and a pressure pump).
Now I’m sure the local ferretería (ironmonger, for those old enough to remember what that was) or even one of the large international chains of bricolage (DIY superstores) will have the sort of hand-held shower head that you use on the end of a tube in the bath but I wanted to replace the one that was 8” (20cm) in diameter and comes directly down from the ceiling or on a chrome arm that sticks out from the wall. I really don’t think the local shops would even understand what I was asking for let alone be able to provide it (we are in remotest Andalucía). On Spanish eBay there are a number of cheap hand-held shower heads with multi coloured LEDs (really naff) and some huge and expensive ones also with LEDs. There is also one that fits the bill but it is from China and the swift posting of it costs between €25 and €40 alone so it is a no-go, more than the entire price of buying it, postage and delivery to Spain from the UK.
So I went onto eBay.co.uk and found every sort of shower head I could possibly desire. Quickly I bought one for less than €20 including delivery to the UK and will receive it next week (free posting within the UK) at a cost of €5 for the FedEx Courier transport to Spain (which I won’t pay because I’m the boss). The downside of this arrangement is that I got a little carried away. True I bought a laser printer cartridge for a Samsung CLP315 colour printer that I cannot find in Spain (and at much lower cost than the PC City that closed) but then I got seduced by a computer supplies place from Hong Kong and spent loads on useless gadgets like an LED light working from my USB port, laptop cooling fans etc.
Who else uses Citibox for eBay purchases? Well, we have many Spanish customers who want to buy in the UK but the vendor will not send abroad so they use Citibox’s UK address and, even if they can’t collect from a Citibox office, we courier to them once the object has arrived in Spain. And this week we have had a first, a UK customer who wanted to buy from eBay Spain but could not persuade the vendor to ship out of Spain so the delivery was made to our Javea office and is being sent on through IMX Royal Mail to the customer in the UK.
Mail or parcel fulfilment is the technical term for this. What is the point of buying something if you cannot get possession? Citibox allows people to realise their purchases and obtain the physical goods promptly, reliably and insured, rather than the promise of the internet purchase and, as such, Citibox are a vital link in the internet supply chain.