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Archive for April, 2012

Is eBay the only reason to have A UK Address with FedEx secure delivery to Spain?

Friday, April 27th, 2012

We have a new SEO consultant and we are working together to make sure that this website is well known.  He has highlighted eBay as the reason for the UK Address in Spain UK Address in Spain, and for me it is a very important part, I never buy any major item without checking its price on www.eBay.co.uk .  However, many other shops only deliver to the UK and not Spain.  It is cheaper to get your Amazon products through the UK Address than direct.  My driving license, passport, life insurance etc. are all registered to the UK Address.  Here in Andalucía you get a choice of two kinds of seed potato – red or white.  Thompson & Morgan alone have 147 varieties of potato but won’t deliver these outside the UK (some they won’t even deliver to Northern Ireland!).  I do my shopping on line with UK supermarkets for products I can’t get in Spain.  I order spare parts for my Spainish cars from the UK because they are 1/3 of the price.  We don’t just have British customers, we have many Spanish, German, Dutch and Scandinavian customers in Spain for our FedEx service from the UK.

Then there is the Spanish side of it.  Having a UK Address is all very well but you need to get delivery in Spain and we take the parcels down to Spain and sort them and despatch them either to one of our offices or direct to the customer.  People buy goods from the USA and worldwide to go via the UK either because they are banned direct into Spain (herbal medicines for instance) or because the UK Customs authorities are less likely to charge Customs duties and allow ordinary packages through which the Spanish don’t.  We had one mother come to us after Spanish Customs charged her student daughter €50 import duty on a dental plate that she sent from the USA.

Then there are all the foreign customers who use us as a Spanish delivery address because they are buying on-line from Spanish companies who won’t deliver outside of the Peninsular and they want their goods sent to Brazil or Singapore.   It is more than just eBay.  It’s an accommodation address, it’s a mail divert service (cheaper and more flexible than Royal Mail’s), it is secure because your credit cards and bank statements come down with FedEx not Correos, for Sky cards, for prescriptions, it is used as a returns address for companies selling from Spain who need a UK presence or companies that want to pretend they are in the UK when actually they are on the beach in Spain with a diverted VOIP telephone number.  It is unique and a really valuable service to all residents in Spain.

5 reasons for using Citibox for your International Courier from Spain

Thursday, April 12th, 2012

1) It’s cheaper to send most parcels from Spain by FedEx or UPS through Citibox than through the postal system.

a. Although we cannot beat the price of a simple letter, we are cheaper for most packages over 2kg and we can collect from hotels or car hire companies in Spain where customers have left their mobile phones or keys or computers and need them sending from Spain to their home.

b. We offer special rates for businesses who send many parcels from Spain.  Please ask if you want to be a regular business customer.

2) Every parcel is trackable and insured and we only use the two largest international parcel services in the World.

a. People sending parcels are really only concerned whether they arrive or not.  After all, what is the point of sending something that doesn’t arrive?

b. If you use the postal service you are relying on a minimum of three different carriers:  Correos from Spain, the transit company that moves the mail overseas and the delivery company e.g. Royal Mail in the UK.  Would you save a few € to lose the parcel?

3) From most places in Spain there is a guaranteed next-day delivery service to major European and West Coast USA destinations.

a. All the postal services in Europe are increasing their prices for urgent mail because the EU VAT laws have been changed and now only ordinary mail is exempt from VAT, not any premium service such as tracked and insured urgent delivery.

b. Citibox courier services have always built in VAT to their prices and therefore, while the postal costs increase, the courier package costs of Citibox remain the same.

4) Citibox are experts in customs declaration forms and in providing the correct packaging and customs advice to make sure your packages sent outside of the EU arrive with minimal duty payable and safely.

a. The trouble caused when a package is sent from outside the EU or a delivery to a country outside the EU can be considerable.  There are Customs in both the export country and the import country and both need all the documentation to be correct.

b. You may be sending something you consider completely reasonable, vitamin pills to your daughter studying in Spain.  Spanish customs will not agree with you and will destroy the shipment.  Citibox can let you know in advance how to get around these problems.

5) If something goes wrong, and it very rarely does, Citibox are better placed to help you as they have direct contact with top management in both UPS and FedEx.

a. There is no such thing as a fault-free service.  Millions of packages are sent every day to and from Spain and some will encounter problems.

b. The question is “who do you want on your side if something goes wrong?”  If you send your international packages through Citibox we are there to help you; we re-locate lost packages; we process claim forms for lost or damaged packages; you are our client so we are your friend and we work tirelessly for you.

If you need to send it, send it by Citibox!

More European strikes disrupt International Courier Services from Spain

Wednesday, April 4th, 2012

There are a series of planned strikes by airline pilots and airport staff during April 2012. Of course, these strikes are subject to change if the employees’ demands are met or if they agree to go back to the negotiating table.  However, we have several courier packages from Spain delayed at the moment and so I have tried to put together a rough timetable of planned strikes which will affect Spanish International Courier, both European and Intercontinental packages, arriving in Spain as well as leaving.

As you can see, April will be a terrible month for people sending parcels from Spain!

A table of Strikes affecting Spanish Courier Services

How new EU Regulations have an impact on the International Package Business in Spain

Tuesday, April 3rd, 2012

FedEx publish a newsletter and it mostly contains articles that are not really relevant to importing courier parcels to Spain or sending packages from Spain.  However, the last one caught my eye so I read on.

To put this in context, Spanish Customs people are extremely difficult to deal with.  They are employees of the Spanish Government and, as such, have jobs for life.  The customs liaison officer of one Spanish International Courier Company told me “they are lazy, they have no incentive to work and they don’t care about the outcome”.

So the latest news from FedEx stating that the labelling laws for textiles have been changed by the EU worried me a little.  In order to have the same information on the label of any fabric (which includes clothes, sofa covers, umbrellas, curtains etc.) in all countries of the EU the European Parliament have passed a 64 page document which can be seen here Nº 1007/2011 which takes effect from 8th May 2012.

So why should this affect International Courier Imports to Spain.  Well, Citibox brings quite a few textile imports to Spain from the USA, China, India and Thailand (and we also export textiles to the USA and Japan from Spain).  I can see that these imports will sit in Spanish Customs unable to be released into the EU Market because of incorrect labelling.  Often this sort of event means that the International Import Packages to Spain are returned to the sender or destroyed by Customs and it will bring a mountain of work in either event.

If you are importing to Spain from outside the EU textiles, fabric, yarn, thread, clothes or anything similar, please make sure that you comply with the new EU Directive.  Here is FedEx’ announcement:

As of May 8, 2012 new EU regulations come into force for international shipments relating to the tariff classification of textile fibers.

The amended regulation addresses the following changes in the classification of textile products: the amount of fiber, the fiber composition and new requirements for labeling and marking. These changes ensure that the fiber content is clearly indicated. The legislation also applies to textile products that incorporate non-textile parts of animal origin.

Note that an important transitional measure allows all textile products already on the EU market beforeMay 8, 2012, remain available without being subject to new regulations untilNovember 9, 2014.

The complete regulatory changes contained in the EU regulation No. 1007/2011 of 27 September 2011 which replaced previously under the Council Directive 73/44/EEC, No. 96/73 EC and No. 2008/121/EC.

 

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