On 21 April, a lady sent 15 boxes weighing over 130kg from Barcelona in Spain to her mother in Sydney, Australia. Monday 25th they are already there via UPS Express Saver! Last time I tried this with FedEx they refused to take them. I had to have them diverted via TNT in the UK and, although they eventually arrived, TNT in Australia sat on them for ages before they finally delivered.
Now, this lady listened very carefully to Citibox’s advice of how to pack her belongings, how to describe all the boxes, how to list the contents, what items were better in her suitcase than in a box. I have to admit to being surprised myself, although Thursday was not a public Holiday in the Barcelona region, it was in much of Spain but these personal belongings got from Spain to Australia over a bank holiday weekend.
Well done UPS. They have also for us sent three shipments of an artist’s work from Malaga to Washington DC. Again, the artist listened carefully to Citibox’s packing advice and he is at this moment hanging them undamaged. He is thrilled with the service.
Citibox will soon be offering UPS Express and UPS Express Saver from all its offices, not just over the internet, and we very much value the fabulous service that we are receiving from UPS. Combined with the Citibox courier expertise over nearly 10 years of shipping parcels from Spain, our customers are getting the very best in courier value and service.