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Archive for April, 2010

A Sad Tale of an eBay Courier Parcel from Spain and UK Customs

Friday, April 30th, 2010

The fated inverter

Citibox send over 1,000 courier parcels a week from Spain, 90% through FedEx because they are the most reliable of the four international couriers and offer the best value. Our business is growing really fast as people in Spain understand that they can send a door-to-door courier parcel cheaper than through the post. 

However, every month we come across something that we haven´t seen before.  Last time I wrote about UK Customs, I had informed them about what I suspected was illegal cigarette smuggling and they didn´t seem to be very interested.  This time, it´s hurt me personally really badly and I need to explain to all people shipping parcels by post or courier what might happen to their parcels when they are “outside the control of the carrier” and therefore subject to the exclusion clauses that limit the carrier´s liability.

I sold the inverter pictured above on eBay.  It was bought by someone in North Wales. An inverter converts battery power (from wind or solar energy) to mains power for use in the house.

The inverter arrived having been destroyed, we assume by Customs in the search for drugs.  Here is my letter to UK Customs.  I have not yet had a response (other than acknowledgement of receipt of the complaint) but I will publish it here when I receive it.  The moral of the story so far is that government bodies are able to do exactly what they like with private citizens´property, whether they remain responsible for the cost remains to be seen.  Following this is from my letter:-

HMC stands for Her Majesty´s Customs?

I was paid by PayPal.  The item was sent through FedEx on tracking number 7933 5296 4041 from Nueva Andalucia in Spain to Gwynedd in the UK.  When it arrived (see photos) the box had been opened and resealed with tape saying HMC and the packaging broken.  On further inspection, the yellow paper seal at the side of the inverter had been broken, a rivet had been removed and a screw was missing where the case had been taken apart.  Inside, there was damage to the copper wire cables surrounding the core which had also been removed and incorrectly replaced.   I sent the photos to the manufacturer, Solener, asking how this damage might have occurred.  In their unequivocal opinion

Seal presumed broken by Customs

 the damage was caused by mechanical means.  What they say is that the cable has been cut with an axe.  I then asked if there was any chance that the buyer could have caused the damage by, for instance, incorrectly connecting the unit and was told that by connecting it to a 3 phase supply it was possible but that there would be massive scorching and this cut is clean and shiny. 

Following receipt of this evidence from the manufacturer I made a claim against FedEx for damage suffered in transit.  After an enquiry, they have concluded that the damage occurred during the Customs inspection between 12.10hrs and 17.35hrs on 17 March 2010 and have replied.  

“Please refer to the backside of the Air Waybill on point 19. LIABILITIES NOT ASSUMED. Just above point 19.5 you will find the last paragraph that says:

 FedEx will not be liable for events we cannot control, including but not limited to acts of God, perils of the air, weather conditions, mechanical delays, acts of public enemies, war, strikes, civil commotions, or acts or omissions of public authorities (including customs and health officials) with actual or apparent authority.”

The cruellest cut

 Whereas I fully understand the need for vigilance at Customs and support all their efforts, I do think that there is a duty of care when examining items.  To have physically cut the very thick copper cable thus damaging the item beyond repair is virtually an act of vandalism when I am sure that there are non-invasive methods of investigation available such as x-ray machines.  To then send the damaged item on to the recipient with the cover replaced, no note of apology or particularly of caution, in the knowledge that the item was going to be connected to a powerful electricity supply, seems to me to be an act of negligence that is remarkable from HMRC.  The inverter is capable of an output of over 5kw and it is therefore normal to connect it to a supply capable of at least 5kw, easily enough to kill somebody, so I think that we can all be very grateful that no injury or death was caused by leaving bare, uninsulated wiring exposed.

 The recipient is claiming back the £373.33 as he has received an item that does not work.  In return, please accept this email as a claim from me against HMRC for the same amount for damage caused to my property through deliberate destruction during a Customs inspection on 17th March 2010 between 12.10hrs and 17.35hrs at Stanstead Airport.

FedEx courier flights to and from Spain are back to normal worldwide

Friday, April 23rd, 2010

This is great news for many businesses which have intercontinental shiments.  Citibox ship large quantities of documents to the Americas and Asia as well as suitcases (and Easter Eggs and rocking horses and other parcels).  Many people who were stuck in Spain during the airspace closures are now sending their suitcases from Spain back before they fly. 

FedEx Express has resumed its operations in Europe and is operating completely normally its intercontinental flights and intra-European. Our collection and delivery operations continue to perform normally and all services are available for FedEx shipments from Europe. FedEx Express is happy to accept new shipments of perishable goods to Europe, with dry ice or temperature sensitive.

The Money Back Guarantee Company will apply, as usual, all consignments that meet the requirements that FedEx offers from 23 April.

FedEx Express began to restore service to Europe on April 18 flights from Charles de Gaulle in Paris to the U.S., Asia, Middle East, and vice versa. It has continuously increased its operations to more airports in Europe as they re-open. The company said that in the period from 19 to 22 April it has transported 7.7 million pounds (3.5m kg) of cargo or the equivalent on incoming and outgoing flights from Europe of 53 MD-11 aircraft.

Due to the natural movement of volcanic ash, the company is still monitoring the situation carefully. Incoming and outgoing shipments of the affected areas may still experience delays in service.

Courier from Spain to the UK regains normality and Spanish Parcel Services Worldwide open up.

Thursday, April 22nd, 2010

Both FedEx and TNT have confirmed that they are running a “near normal” service on their next-day courier parcels out of Spain.

FedEx keeps on trucking through the crisis

The Economy road services have held up well in any case during the volcano disruption but almost all International Priority services should now be back to the normal time-frame.

Depending on the destination, parcels and letters from Spain are leaving from either Paris or London.  Some parcels have been diverted from Stanstead to Heathrow, for instance packages to New Zealand have left from Heathrow on Wednesday night.  All indications are that the air-freight service will resume faster than passenger services.  Here is FedEx’s latest update, tanslated by Google.

FedEx Express continues reviving its operations in Europe and its flights will operate with almost complete normalcy during the day assuming that airspace continue to open as expected.

Our collection and delivery operations continue to perform normally. Shipments to International Priority (IP) Shipments and International Priority Freight (IPF) are being accepted for all destinations.

Flights to Memphis, Indianapolis and Newark in the U.S., to Paris, France, Frankfurt, Germany and Stansted Airport in Britain, have already left. FedEx flights bound for U.S., India, Middle East and Asia from Charles de Gaulle also have departed. Additionally, flights to the Asia – Pacific also fly to Europe. In addition to our network activated intra-European land transport, FedEx Express flights between European countries whose airports are open, are operating.

Given the variable nature of the movement of volcanic ash, the company is monitoring the situation carefully. Incoming and outgoing shipments of the affected areas may experience several days of delay in service.

We recommend that you keep in your possession perishable items, shipping on dry ice or temperature sensitive to international destinations until service is fully restored.

Please note that, according to the provisions of the FedEx Service Guide, the repayment of money does not apply to delays of this nature that are beyond the control of FedEx Express.

Icelandic Volcano’s effect on Courier Parcel Services to and from Spain Worldwide and FedEx between Spain and UK Addresses

Tuesday, April 20th, 2010

Everyone we talk to knows that the closed airspace in Northern Europe has had major implications for passengers.  Many of our Citibox customers have had flights cancelled which means that we have had to cancel their luggage shipments.  Most

FedEx Flights Grounded

Flights resume from FedEx

European traffic has been getting through with little delay.  Our UK Address post collected last Thursday arrived today, only one day late.  Here is FedEx’s announcement (translated by Google):

Following the opening of a number of European airports on Monday, April 19, FedEx Express can now restart part of its flight operations at Charles de Gaulle Airport (CDG) with a flight that left yesterday (Monday April 19) to Memphis and 7 flight plan to land at CDG from USA Today Besides cargo shipments from Asia Pacific and Middle East are already coming in through our European hub. Assuming that the conditions remain as before, we now operate 11 flights in CDG, 6 flights to Singapore, 3 to India and Middle East to Asia 2. For intra-European shipments continue to use our network of land vehicles, as well as our fleet of aircraft where we are allowed. Our collection and delivery activities are continuing normally throughout Europe.
 
We are currently reorganizing our air operations to return to our normal schedules quickly. Until then, exports and imports to and from affected areas may still experience delays in service. FedEx is committed to providing its customers the highest service levels possible.
 
Given the fluid nature of the movement of volcanic ash, FedEx still monitor this situation closely and will take every opportunity to fly additional airports, as they resume these operations. However, FedEx warns that this will take time due to accumulated cargo shipments and thus customers should expect delays in cargo shipments.
 
Given the complexity and changing nature of the current situation, we can not provide you with estimated transit times. However, for more information on the status of your shipment please visit fedex.com
 
If you plan to send perishable, temperature controlled or dry ice shipments to destinations we recommend waiting until we be able to return to our regular flight schedule.
 
Please note that in accordance with our terms of service, Money Back Guarantee does not apply to the delays of this nature that are beyond the control of FedEx Express.

FedEx Courier Letter and Parcel Shipments to Spain Affected by Icelandic Volcano

Saturday, April 17th, 2010

This affects Citibox customers in Spain and parcels sent outside Spain.  Our regular FedEx weekly collection from our UK Address containing the post and parcels to Spain normally departs Birmingham midday Thursday and arrives in Marbella midday the following Monday.  On Thursday 15th April it was held up in Standtead.  FedEx have obviously managed to get it by Road to Paris for Friday 16th April.  Unfortunately, it was still there this morning, Saturday 17 April at 2.30.  If it left then by truck, it will escape the French Motorway closures from midnight Saturday to Midnight Sunday but we won’t be able to see until Monday Morning.

The fact that air shipments have been diverted to road shows just how hard FedEx are trying to get the parcels through to csutomers.

This is the latest update from FedEx:

After the volcanic eruption in Iceland and the subsequent ash cloud covering Europe, FedEx Express experienced flight delays and some implications for the closure of some European airports. As a result, export and import shipments to and from affected areas may experience service delays.

We are taking steps to provide our customers with the best possible service under these circumstances.

At this time the ash is expected to be restrictive or to limit air traffic in Belgium, Denmark, France, Finland, Germany, Ireland, Netherlands, Norway, Sweden and the UK. Depending on weather conditions, other countries could be affected.

The emergency plans have been activated and to the extent possible, shipments are being diverted to airports not affected or transported by road.

Our regular delivery schedules will be restored soon. For more information on the status of your shipment, please go to fedex.com.

FedEx Launch New Packaging for Sending Wine, Honey and Olive Oil from Spain

Saturday, April 10th, 2010

Last Christmas, Citibox sent thousands of bottles of wine from Spain to countries within the EU and outside as gifts from companies and private individuals.  Wine and Olive Oil and even Honey are one of the best gifts to send from Spain because the country has a noble tradition of excellence in all fields going back to Roman times.

Granted, there are bad examples of both wine and olive oil over here.  But search out a small producer who puts his all into his product and you will have the finest wine or olive oil for its price in Europe.  Here, in the Contraviesa part of Granada, with slopes descending to the Mediterranean sea, we have fabulous, award winning vineyards producing wine to the highest standards.  There are also olive oil producers who’s output, once tasted, you would never substitute.  The honey is divine, from bees feeding on almond blossom and Mediterranean herbs like rosemary and thyme.

Vines producing wine from the Contraviesa, Alpujarra, Granada

This article is not designed to lead you to our favourite sources of the best of Spain.  You already have your own and you want to share them but equally discreetly.  So, you’re not putting up a large sign saying “Visit Manuel down the road”, you’re buying Manuel’s excellent produce of Spanish Wine, Olive Oil and Honey and sending it to your friends as a gift they just cannot buy in the shops.

How do you get this precious product to your customer or friend?  Traditionally, you wrapped it as well as you could and hoped it didn’t break because it’s not insured in your own packaging.  But now FedEx have the answer in their newly released eco-friendly bottle packs which will get your gift safely to the recipient.

FedEx has launched a new kind of packaging for the transport of bottle parcels sent by courier from Spain, easily and securely between international destinations. We have developed this new packaging with the specific aim of providing a perfect way to transport wine and olive oil  from France, Italy and Spain to countries and territories around the world.

FedEx Box Bottle packaging can be assembled to accommodate either one, three or six bottles and adapts to all shapes and sizes of bottles . It is lightweight, can be stored and stacked  folded and is easily deployed in seconds. Primarily, it provides exceptional protection in transit from the time of collection to final delivery.

In line with the policy of FedEx in support of the use of recyclable materials and minimizing waste in the manufacture and use of packaging, this new FedEx Box Bottle packaging is made of cardboard and plastic film, containing at least 80% recycled material , and is also recyclable in some locations.

Remember, outside the EU your gift should be worth less than 22 €uros or it may incur customs duty.  Inside the EU, we have not experienced problems shipping small quantities of oil, wine or honey as gifts but do ask before you try and ship alcohol across borders.

FedEx Economy Courier Parcel Service to Spain in just two days.

Monday, April 5th, 2010

Every week, Citibox brings down its customers’ mail and internet shopping parcels from their UK Addresses to Spain.  These go to our couriers in Marbella from where they are sent on to the individual Citibox Offices.

Until TNT failed (yet again) to collect the week before last (what’s so difficult about a regular weekly collection?), we used the TNT parcel delivery services.  Those parcels failed to arrive in Spain last week until the Wednesday before the Thursday and Friday holiday. They were despatched by next-day courier but our customers now have to wait until today, 5th April to collect parcels that they could have reasonably have expected to collect on Wednesday 31st March.  OK, we all pulled together to ensure that the presents arrived for a five year old boy’s birthday on Saturday.  Thank you lovely Samantha at IMX.

OK, we can’t do anything about the Semana Santa public holidays but we can change our courier.  So we have switched to FedEx for bringing our clients’ goods down from the UK.  FedEx collected the boxes of post and parcels last Thursday, 1st April, and they arrived this morning 5th April in Marbella.  That’s a TWO DAY courier service when one of those days was Good Friday, a Europe-wide holiday.

So, most of our customers are getting post from two weeks ago today, thanks to TNT and last week’s post tomorrow, thanks to FedEx.  Which would you choose?

The second part of the Alternative Solar / Green Energy blog

Monday, April 5th, 2010

Part two.  Forgive me if I skirt over the issues faster than you can really assimilate them.  You can always ask me for an explanation and I will always answer an email.  You can read part 1 here http://courier-spain.co.uk/blog/photovoltaic-pv-installation-spain-courier-uk/

Batteries.  Assuming you have a largeish installation you will either be running a 24v or 48v system.  Which to choose? We have 48v which means 24 x 2v batteries.  A 24v system which had the same battery capacity would have 12 batteries of 2v but each battery double the size.  Why would you choose one over the other?  Well, my opinion is that 48v is more elegant but there again there is more kit available for 24v.  How on Earth can you understand this? A four cylinder car engine is perfectly good but an eight cylinder is better, although more expensive.  I don´t think it matters massively which you choose, 48v will cost you a little more so if you´re on a budget go 24v but the difference isn´t huge.

What is the difference between 24v and 48v?  The higher the voltage, the less the loss in the wiring connections between the panels and the charge controller and the charge controller and the batteries.  So, if 24v needs a cable of 25 mm square in diameter to deliver the power from your panels then 48v needs half the size of cable.

Batteries.  What is the only important thing about batteries? That they are NEVER discharged beyond their nominal value. So, we have 24 x 2 volt batteries making a nominal 48 volts. These batteries will actually charge up to around 60 volts, depending on temperature.  This “overcharging” cleans the lead plates and after a couple of hours the charge controller will drop the voltage to around 54 volts.  If your batteries discharge lower than their nominal value, 48 volts in our case, they will be ruined, meaning that they will never be able to store a full charge again.  Please understand this it is the most important fact in all your solar power installation, if you learn nothing else from this, please remember to NEVER let your batteries discharge below thier nominal voltage. 

Ruin your batteries and you can NEVER recover them. From here, you can progress but ONLY if your batteries are sound.

Batteries need to be topped up with distilled water, nothing else. So, as long as you never let them fall below their nominal voltage, don´t worry about anything other than keeping them topped up and keeping the connections well greased to keep out the oxygen which might corrode them.  When there is no sun and no wind and you need to top them up, you will have to use a generator.  Normally, you would have a large enough battery bank to survive three days without sun but during those three days you do not use the swimming pool pump, the washing machine, your hairdryer etc.  You can still use the lighting and a few luxuries like the TV but common sense tells you that the more you take out of your batteries the sooner they get close to 48 volts and then you have to act.

Generators are dirty and noisy and consume expensive petrol or diesel so the less you use them the better.  However, the biggest cost of a generator is the machine itself.  A proper generator is powered by a multi-cylinder water cooled engine and will cost you around €5,000 new.  Correctly serviced, this should last you a lifetime.  At the other end of the scale are little, Chinese made, single cylinder, air cooled engines.  We paid €2,000 for our first diesel one with electric start and sound-proofed box and we are on our third which cost less than €200 and is the most basic I could find. However much you pay for these “cheap” generators, do not expect them to last 500 hours, even if you change the oil every 100 hours and clean the air filter every 50 hours.  That is why we buy the cheapest possible.

NEVER lend your generator to anyone else.  The reason that they want to borrow yours is that they have broken theirs and they will return yours in the same state.  When they return it, it might appear to work but they will have altered the speed at which the engine runs and this alters the output voltage of the generator.  The generator is often wired into your inverter (see below) which is the single most expensive piece of kit in your whole system.

 If the voltage coming out of your generator is too high it will blow up your inverter, which cost us €5,000, and the guarantee will not be valid unless you are really lucky, as we were, twice!  So, my recommendation to you is not to wire the generator into your inverter but to use a stand-alone battery charger.  Ours was designed to recharge a fork-lift truck so it knows to turn itself off when the batteries are full, although I can’t imagine anyone using a generator for that long.

The inverter turns your DC battery-stored electricity into AC voltage at 230v (or 120v in the USA) which means that ordinary machines that you buy in the high-street shops will work.  If your generator is wired into your inverter the mains type power produced by the generator can be diverted into the house when not powering the batteries and, in our instance, this caused endless small power surges as the inverter switched our electric supply between generator and battery, another reason to use a stand-alone battery charger.  The inverter is a large and very heavy box because, other than some delicate and complicated electronics, it contains a coil that actually converts your battery power to mains-type electricity.  As stated above, it can be really expensive and for this reason some people use more than one.  Two small ones are far cheaper than one large one but we opted for a single one that produces 5kw continuous (with a maximum load of 10kw) on the basis that 5kw is represented by the diswasher, washing machine and swimming pool pump running together so you don’t want the whole system to overload when the fridge cuts in.  Ours is produced by Mastervolt in Holland and they are such a joy to deal with, thank you Mastervolt. However, many people have a small inverter for the lighting circuit and a larger one for the ring-main.

 When our inverter went wrong last time, I installed a 48v computer UPS (uninterruptable power suppy) in its place until it returned.  This cost me (second hand and without the battery, I’ve got batteries) less than €100 and produced around 2.5kw of perfect power.  Luckily, I don’t really have to think about it but if I was starting over I might well have a bank of UPSs rather than a single inverter, however you would need to wire the house differently as you cannot mix the AC current from different sources.

The next most important piece of kit (other than the panels) is your charge controller.  Here, I can recommend the Outback MX60 (one of only three names that I will recommend to you in this article).  The Outback takes the power from the solar panels and uses it to charge the batteries.  The MX60 is limited to 60 Amps output power (unless you read the manual and work out how to get it up to 70) and volts x amps = watts (power).  Therefore in a 48v system power output from the MX60 is twice what it is in a 24v system, this could be another deciding factor.  There are three really clever features on the MX60, which is configurable for 12, 24 or 48v output. Firstly, it will take a much higher input voltage than its output voltage (but only up to 130v maximum).  This means that we Block of 6 panels on movable framehave linked three 24v solar panels in series to produce a nominal 72v output and an effective output much higher, ours has peaked at 118v.  The higher the voltage, the less power is lost in the wires beween the panels and the batteries.   As we have 12 panels, there are four sets of three with the four sets linked in paralel.  Then the MX60 benefits from MPPT, maximum power point tracking, which wrings a little more power from those expensive solar panels.  Lastly, the MX60 comes with an optional external thermometer which attaches to a battery and it therefore alters the charging of your battery bank to optimise it for temperature, thus extending the life of your batteries.

Solar panels are a commodity and they are the only things backed by a long guarantee.  The Spanish government insists that they should be guaranteed to produce 80% of their rated output after 25 years.  The first set that we got were branded Suntaics, a German company who are among the least helpful people you could ever come across.  These panels went wrong within six months as connecting wires within them melted.  My recommendation is to pay a little more and get a really well known brand from a company that will be around in 25 years to honour their guarantee.  Since installing ours into a frame that hinges at the bottom to allow us to change the angle at different times of the year, I need at least one other strong man to help me raise or lower them.  My recommendation would be to mount the frame on a central pipe, like a scaffold tube, which could be rotated to change the angle and would require very little effort compared to physically lifting the set of six panels which are fitted in a single frame.

Solar panels give off electricity, called photovoltaic or PV, when they receive light and they can be wired together in series, as seen above, to produce higher voltage.  I know this may sound a little simple, but you can only charge your 48 volt battery if you are inputting more than 48 volts.  And remember that in its “absorbing” stage, your battery might get up to 60 volts before settling down and “floating” at 54 volts or so (this changes with the temperature and with the type of battery).  Therefore, you can’t charge a 48 volt battery from a single 24 volt solar panel, you need at least two wired together.  This concept is vital when we consider the windmill.

Windmill - note the supporting wires half way upWe only have a windmill to qualify for the grant.  Having said that, we wouldn’t be without it now.  It was cheap and manufactured by FuturEnergy from the UK who are extremely helpful.  You can get the whole thing from eBay for less than £1,000, windmill, charge controller, stop switch and dump loads for something that outputs a nominal 1kw (our solar panels are rated at 2kw but rarely produce more than 1750w because they produce less as they heat up). 

So when it blows a gale, normally when the sun is not shining, we don’t have to use the generator to charge the batteries. However, most of the time, the windmill is useless because the voltage it produces depends on the speed at which it is turning (I only found this out by disconnecting it from the batteries which you are not meant to do).  If the batteries are normally at around 49 volts at night or when there is no sun, which is a “comfortable” level, then the windmill cannot charge them unless it is producing more than 49 volts.  I haven’t measured the wind speed at which this happens but it is only when there is so much wind that it is uncomfortable being outside – I know that that is subjective but is important that you don’t think you’re going to get a constant source of electricity unless you live in a very windy place.  Comparing the windmill’s input with other people’s experiences, I would say that it is very useful but you would never get to float the batteries from it, even if you had 48 hours of constant 25mph wind, whereas a couple of sunny days will easily float the batteries.  Better to rely on the windmill as something that might avoid you having to use the generator on a day without sun.

I had the tower for the windmill made at the local blacksmith’s of which there are plenty in Spain.  It Steel plate anchoring supporting wiresconsists of one and a bit scaffold tubes welded together on a hinged base and supported by 5mm steel wires from four steel plates bolted to a concrete base.  At first, there was only one wire from each plate to the top of the scaffold tube but the pipe would definitely have buckled without a second wire to support it half way up and keep it rigid.

How to give a summary of our three year adventure in alternative energy in Spain?  The first piece of advice is to trust no one, our original installer has gone out of business and didn’t know what they were doing anyway.  The more you learn yourself, the less likely you are to make a costly mistake.  Now that it is all over, I would not choose the option of installing a serious on-demand diesel generator which seemed the better way for a long time.  However, I would do without the government grant and would buy all the items that I need (other than the batteries which really need to be delivered to you from the factory) from eBay and fit them myself.  This would save more money than the grant provided and, although electricity is very dangerous and I recommend you use a qualified electrician to connect up your system, the whole concept is very easy and just takes a little common sense.  Fear of the unknown leads us to consult an ‘expert’ and, while undoubtably there are well qualified off-grid engineers out there somewhere, neither we nor our neighbours have found one yet and we have consulted many ‘experts’.

Photovoltaic (PV) installation in Spain. How a Courier from the UK can help.

Sunday, April 4th, 2010

Installation of Photovoltaic (PV) solar electric and wind generator – the essential knowledge.

I am going to try and keep this really short and sweet because I could write about it for ever. Three years of misery have gone by before we have a reasonable working system. We live in Spain. There is a grant for installation of off-grid power which means battery-backed electrical systems. The type of solar panels that heat your water are quite different and we can consider those on another day.

There is quite a lot of help on the web for those seeking “normal” electric power when they live, as we do, miles away from any mains electric transmission line. But that help tends to be specific to, say, windmills or PV panels, so let’s look at the overall structure first and I will write new articles about the specifics. Firstly, relevant only to Spain, there is a grant “subvencíon” from Prosol, in Andalucía, a government sponsored agency. The grant was, in 2007, for 40% of your solar panel (PV) cost, it has dopped in 2009 to around 30% and you now need two sources of “green” energy for instance solar panels and a wind turbine.

These things matter, our total expenditure on stand-alone electricity has been around €24,000 of which €8,000 has come back by way of government subsidy grant. So, if you live in Spain (or anywhere where there is a government subsidy) number one on you priority list is to be absolutely 100% sure that your supplier qualifies for the grant. Although we eventually got ours, it took three years of legal battles. Our neighbours (our nearest but they are 3km away) were much smarter, they only paid the (same) installer 60% of the installation price and said they would pay the difference when their government grant came through (it hasn´t).

OK, so you are smarter than us and you have tied your supplier down to a really tight contract which gives you your power but throws the burden of reclaiming the government grants onto them. What are you going to order in the way of off-grid electric power? Obviously, this depends on where you live. If you don´t live somewhere with a resonable sunshine record, forget PV. Here in the sunniest part of Southern Spain (and we´ve had a horrid winter) we get around 12 kilowatt hours per sunny day from our 2kw array of solar panels. What does this mean? This means that we have 12 panels on our roof which generate (in perfect conditions) just over 2kw of power which goes into our batteries. The actual power that they produce depends on the amount of sunlight, the heat of the panels (they produce less electricity when they heat up, which they naturally do in the sunshine), and the length of the day. So, in winter the panels are cold, the day is short and the sun can be dazzling. In summer the panels are hot, the sun is out for ages and the quality of light is often less good – hazy.

We alter the angle of the panels in the Spring and Autumn because this gives us an extra 7% or 150 watts of power by pointing the panels towards the sun. In the winter, the sun is low on the horizon, in the summer it goes almost right overhead. Amazingly, the amount of power produced in a day in the summer or the winter is about the same.

Wind generated electricity brought by courier to SpainThe difference is that in the winter we don´t use much power, only for light and the normal household machines. In Summer the swimming pool pump is on for four to six hours a day and this really strains the system. I will come onto batteries, inverters, charge controlers etc. later but I want a reader to understand what they can achieve with a €20,000 spend on solar PV and wind electric.

When we first looked into this whole matter, there were numerous blogs and websites that told us that we had to save every ounce of energy or we would not be able to live a normal life. The reality is that we run the washing machine (but not tumble dryer), the dish washer, the steam iron, the fridge-freezer, the electric toaster, the Magimix, the breadmaker, the microwave, the de-humidifyer, the water pressure pump and (the worst culprit) the swimming pool pump. So we live a normal life and we have no electricity from the grid.

When we looked into the concept to begin with, websites told us that we couldn´t have fridges or freezers or any form of electric-guzzler. Just not true, you can use your hair dryer because it´s only on for 10 minutes and the big baddie is the swimming pool pump which consumes the same amount but is on for hours. To sum up, for an outlay of €16k, you can have an electric system better than the mains (at least in Spain where it is forever failing and “browning out”). Here in Andalucia, the average electric bill is €250 every two months to include Winter Heating and Summer Cooling. €1,500 a year, none of which is payable for a PV system. This seems a realistic payback timescale to me.

There are other costs which I shall go into in detail and the way that you plan and install your PV / wind generation is really important but I just want you to know that it is possible and that I will be letting you know the horrendous hurdles we had to overcome in order to be the happy owners of a stand-alone electrical system.  Before you buy, just be certain of all your costs and I will show you in another report how some items are so much cheaper from the UK that, grant or not, you have to buy them there and get them couriered to Spain.

Read part two here http://courier-spain.co.uk/blog/alternative_green_energy/

FedEx´s Fabulous Economy Courier Service from Spain to Europe.

Thursday, April 1st, 2010

Normally, the cheaper economy service is not recommended.  But in the case of FedEx Economy, the cheaper door-to-door courier service from Spain, launched through Citibox just last August, we have had nothing but praise from all our customers.

The FedEx Economy service is meant to be a land-based service instead of the time-specific air Cheaper Economy Courier from Spain to Europeservice which is International Priority.  But we have found that Economy parcels are being air-lifted to many European destinations, particularly the UK, and especially major destinations in England, Scotland and Ireland.  This means that an Economy service parcel is arriving on the same day as the equivilent International Priority parcel.

Factor in that Citibox can sell this service at LESS than a standard Correos parcel and it is serious premium service at a discount price.  The cheapest Correos service has no guarantees, no tracking, no insurance and is known to loose loads of parcels.  For less money you can send FedEx – is there seriously an option?

I will be writing a lot more on this topic in the weeks to come because it is essential knowledge for businesses, eBayers and even those sending birthday presents back home.

 

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