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Archive for December, 2009

It never rains but it pours – flooding in Spain

Wednesday, December 30th, 2009

So we have had floods for at least the third time in 2009.  Living, as we do, 10km up a “rambla”, a so-called-dry riverbed, every flood turns it into a real riverbed so these things matter to us as access to the coast is cut and we have to go the long way round by climbing to the top of the Contraviesa hills and driving down the road to Albuñol, adding more than 40 minutes to a trip to the shops.

Depressingly, our house having been restored by chapuceros (cowboy builders), the roof leaks when it rains.  The solar electric does not generate electric and, despite the high winds which drive the recently installed windmill (and blow the rain through the cat-flap), we have to use the generator to keep the batteries topped up.

I haven´t heard the loss of life reports on this occasion but there were deaths on the two earlier occasions in the year.  Some of our friends have been stuck in their houses for over a week.  Buildings have collapsed and tracks have been washed away.  In local towns the sewage system overflows and contaminates the fresh-water system, it also backs up through the pipes appearing inside peoples´lower floors. Aparantly more rain is forecast and although it may fall mainly in the plain it finds its way to the sea through the ramblas and barrancos of the foothills. 

The normally dry riverbeds snaking down to the sea.

The normally dry riverbeds snaking down to the sea.

Living a stone´s throw from the driest area in Europe, Almería, we had hoped to have rain at intervals followed by the welcome sun to dry us all out and this is what we used to get.  This year´s rain has lasted over a week with barely any significant break and even the farmers are complaining.  Indeed, it doesn´t really help to have your almond trees die of drought in the summer and get washed away by flooding in the winter.

Water rushes down the barrancos into the ramblas.

Water rushes down the barrancos into the ramblas.

Clearly, from the topography, the Southern Coast of Spain has been formed to a certain degree by water erosion which is why the A7 / E15 motorway goes from tunnel to bridge to cutting to viaduct as it chops through the hills and over the barrancos (gulleys) that have eroded between them.

The locals tell me that they have not seen this quantity of rain in such a short time since 1975 when several people were killed by water rushing down the Rambla de Albuñol, now safely encased by concrete walls.  I have read today that, despite the normal water shortages, some reservoir dam gates were opened this week because of the volume of water, increasing the downstream flooding!

Not the easiest time to be transporting parcels, especially with the big freeze returning to the UK.

Bad weather delivery problems add to bad Christmas timing.

Wednesday, December 23rd, 2009

Many people are dissapointed this year because things that they were relying on to arrive by Christmas may not arrive by tomorrow, Christmas Eve.  Let’s look at some possible reasons why.

Royal Mail Postal Strike

I know this was back in November but the pressure of undelivered mail ran straight into the busiest time of year.

Recent weather in Europe

Both Royal Mail and the major on-line retailers are unable to deliver everything they want to before Christmas.

Britain's wintery roads delay deliveries

Britain's wintery roads delay deliveries

FedEx have posted on-line that their Paris hub has such bad difficulties that they cannot guarantee next-day delivery.  Anything being carried in Eurostar has clearly been delayed.  Many UK airports have closed. Torrential rain here in Spain has meant a flood (sorry for the pun) of accidents on the roads.  Here in Andalucia, the locals are simply not prepared for several days of continuous cats-and-dogs and labels have come off parcels, ink has run, tempers have run even higher.

Timing of Christmas

Royal Mail's Christmas Images

Royal Mail's Christmas Images

Is there a good day of the week on which for Christmas to fall?  As far as deliveries go, Monday is probably the best day, the previous Friday is a working day and people can still do their last-minute shopping on Saturday.  This year, with Christmas on a Friday and many European businesses already closed, Thursday looks folorn for either deliveries or collections.  We miss the next Monday Christmas because of the 2012 leap year.  Then there are few days between Christmas and New Year’s Eve before everything closes again.  In Spain, everything closes once more for Three Kings, the twelfth day of Christmas on 6th January.

Conclusion

Many people, including us, have left things to the last moment because the credit crunch has meant that we are poorer or busier than we were this time last year.  Even our own Christmas Box didn’t arrive on time because it didn’t make the final shipment before Christmas – never mind Cheddar is just as good in January!  However, Royal Mail’s last first class posting date for post within the UK was 18 December and, although some of our customers in Spain have collected parcels posted on that Friday, not everything has got through for which we are very sorry. 

Buy now for Xmas 2010

Buy now for Xmas 2010

However, realistically, customers expecting items before Christmas need to order in November to ensure delivery in December when you take into account the weather, strikes and even stockholding positions.  If you’ve got some money left over after Christmas, why not raid the January sales and get next year’s present cheap and in good time.

Happy Christmas to you all. Feliz Fiestas a todos.

Sending suitcases from Spain by FedEx the sequel

Wednesday, December 16th, 2009

For those of you who haven’t read the previous articles, which you can see here, http://courier-spain.co.uk/blog/send-suitcase-australia/ , I will summarise.  I wrote about how it is cheaper to send a suitcase through Citibox by courier that it is to pay excess baggage to an airline.  A customer sent two suitcases to Australia through us but they were rejected by FedEx twice after going through the X-ray machine.  FedEx won’t give a specific reason for rejection, the cases were returned to sender on two occasions.

However, on the second occasion the sender had already left Spain and gone to Australia – for good!  FedEx had to return the suitcases to the new Citibox office in Javea (Alicante).

Naturally, I suspected that the X-ray machine had picked out drugs, firearms or some similar contraband and I contacted the owner to let him know that the cases had been rejected, offering to send them to anywhere in Spain or to unpack them, remove the offending object(s) and send them on. 

He chose for me to re-pack so I did this, supposing that I would find whatever object had triggered the security alert.  The two suitcases were re-packed into two cardboard boxes, one containing only clothes and the other a variety of electrical goods and household items.  The only things I left out were coat hangers and disposible lighters. 

All I can think of that What I was expecting to find in the customer's suitcase.might have looked bad on an X-ray was a metal multi-level coat hanger, the type with a single hook at the top and four or so bars below on which you might hang trousers.  And I was expecting a nuclear bomb!

I am pleased to say that the boxes have arrived safely in Australia, having been sent from Granada rather than Alicante.  The suitcases have been given to the lady that looks after our dog (with the owner’s permission). 

My thoughts are “what would they have done without Citibox?”.  Their luggage would be stuck in Spain with no way of getting it to Australia.  Yet another reason, other than the discounted prices, to send your luggage through Citibox rather than directly with the courier.

Epilepsy in Dogs and use of Zonegran to control fits.

Friday, December 11th, 2009

What a strange topic for a Courier and Mailbox website!  Why? Because I can because I write the blogs and to any unfortunate owners of epileptic pets it will mean so much. I have spent hours trying to research this problem.  This is not a scientific survey but we have records of every fit our dog, Wazir, has ever had and we are personally convinced that Zonegran stops the fits.  I read Zoology at University College London so please bear with me.

We have a Staffordshire Bull Terrier called Wazir. He is an epileptic.  We used to blame his breeders but we now know that epilepsy is possible in the meanest mutt and not just the interbred showdog.

Epilepsy in dogs

Epilepsy in dogs

So, if you have an epileptic dog, here are the facts.  Wazir weighs 22kg and is four years old, he has had epilepsy ever since an encounter with a labarador which frightened him by attacking him when he was one year old.

Wazir takes 50mg of Gardenal (a barbiturate) and 750mg of potassium bromide twice every day.  This dose has been reduced from 75mg (1 ½ pills of Gardenal) twice a day and the dog is much happier for it, being less “doped up” he is transformed from an “old dog” to a dog we think more normal for his 4 years of age.  We have tried a “super-magnet collar” and, if anything, it made things worse.

These drugs keep the epilepsy at bay but, around once a month, Wazir has a series of epileptic fits.

We have dosed him, for the last 21 months, with Zonegran 100mg, two capsules every four hours whenever fits have started.  After around 12 hours the fits stop and we give a final single capsule when the last fit has been more than four hours. 

This stops the fits but the dog doesn’t like the effect that this drug has on him and we have to be devious to get the capsules down him.  Smoked Salmon, jamon serrano and pate de foie gras are useful tools. 

Zonegran is a medicine used for human epileptics.  It costs, here in Spain, €130 for 56 capsules.  At two capsules every four hours, plus one at the end, the packet lasts around four months or four times of epilepsia.  Our rule is to let Wazir have three fits and then start the Zonegran: the fits are over within 12 to 15 hours after starting the Zonegran.

Our vet (who we love and has known Wazir since 3 months old) told us that there was no way that Zonegran could have an effect in less than a week of constant use so we recently decided to try going through Wazir’s monthly session of fits without using Zonegran and to save money.  Instead of having three fits before we dose with Zonegran and five or six fits while it takes effect, over a time-frame that normally does not exceed 36 hours, the poor dog had 39 fits in the three days before I could get to a chemist that stocks the drug and nine fits in the subsequent 13 hours before the drug stopped them. 

48 fits over 90 hours compared with an average 9 fits over 24 hours.  Wazir lost control of his bladder and bowel which does not normally happen.  It obviously had a devastating effect on the dog who we thought might even be brain damaged afterwards (he seems OK now, three days later). Poor Wazir, who is normally blind after a fit but needs to take exercise because he primarily has fits when asleep or resting, was just lying in his own excrement unable to move through exhaustion.  My wife had to fly back from the UK to help me cope with the sleep deprivation.

The makers of Zonegran are Eisai , a USA / Japanese company with a base in London http://www.eisai.com/.  €30 per fit session (roughly every month) on Zonegran is something that few pet owners can afford.  Of course, human medicines are often subsidised by the state but if enough pet owners ask them, maybe they will release a veterinary product.  They have no email address on the website and the telephone numbers take you through to a nurse so you may well have the same problem as me in getting through but please persevere.

Gift Magazine Subscriptions make great Christmas Presents in Spain

Saturday, December 5th, 2009

Look at this fabulous offer from http://www.magazineboutique.co.uk/store/displaystore.asp?sid=4738

Take any two magazine subscriptions and you get them for £19 each per year, a saving of up to 64%.  With a Citibox UK Address in Spain they will arrive seamlessly and free at your Spanish Address.  

Conde Nast Spain
How about giving a subscription to your wife and another to your daughter (just my personal circumstances, sorted two of my problems) or to your husband and son and saving over €100 a year over having the subscription mailed to you or over €200 a year if you buy them from a newsagent in Spain.  Kids magazines just aren’t available over here and they really miss them.  Go on – treat yourselves this Christmas AND save money!

Citibox on-line shop goes live, send a parcel from Spain over the internet.

Thursday, December 3rd, 2009
Citibox is known in Texas

Citibox is known in Texas

Today, our hard-working Mods-net.com internet designer Richard is opening the Citibox on-line shop.

Our first customer came courtesy of the Lone Star State.  This is what the customer had to say:-

“With regards to how I found you guys, I’ve spent the last few days checking out the prices for a 20kg box through DHL and Correos, and I wasn’t blown away by their prices. Today a friend of mine from Texas emailed me to say she’d found your site and it looked good, so I gave it a go.”

And if that isn’t good enough “To be honest your customer service has been great and that’s the most important thing. If you hadn’t been so quick to respond, both via email and phone, I’d be queuing up in the post office right now. Although knowing Spain it would probably be closed for siesta!”

With recommendations like that, I don’t need to add anything.

 

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